New Links in MyAP are now working!
After a few minor glitches all of the new links in MyAP are now working and tracking correctly. Please login to the affiliate interface here so you can update all of your links.
Also all of your current links to liveperson.com will continue to redirect through the end of June, but we recomend that you update your links asap.
please feel free to email us at affiliates at liveperson.com with any questions
The LivePerson Affiliate Team
New Links in MyAP…not working
We are experiencing some minor technical issues regarding the new iframe links in MyAP. However, your old links will continue to redirect and track properly. We expect this issue to be resolved within the next 1-2 days.
Also the affiliate wizard links are all working correctly so feel free to customize your links there
Thanks for your understanding
The LivePerson Affiliate Team
Kasamba.com officially becomes LivePerson.com Today!
The day is finally here! Today, Tuesday April 15th, 2008, Kasamba.com has now moved to liveperson.com
Check out the new site design!
How does this affect you?
All of your tracking is working fine via the redirect so you have nothing to worry about. Tomorrow we will send out an email with information on how to change your links, but there is need for you to rush as those links will only expire in a couple of weeks.
For our MyAP Affiliates:
If you are eager to change your links in the meantime , you can login to your account here: https://www.liveperson.com/affiliates/login.aspx
There you will find all of the updated links so you can copy them into your website’s code.
Today is an exciting day for all of us in the new LivePerson family. We are hopeful that this new path we take together will be prosperous for everyone!
Best Regards and Good Luck!
The LivePerson Affiliate Team
affiliates {at} liveperson -dot- com
Information about the Switch to LivePerson
Very soon Kasamba will become LivePerson. What does that mean for your campaigns?
In order to clear up questions about the transfer to LivePerson, we will continue to supply information about the switch here and through email.
General Information:
- The program terms will not change. Commissions will still be paid out as they always have.
- The site will function the same way. We aren’t removing any categories or sections. We are not changing link names or URLs or the general flow of the site. The only thing changing is the home page design and on site branding.
- Everything will be the same. The only exception will be the domain name, it will switch from www.liveperson.com to www.liveperson.com. For instance a link to our Tutoring category currently looks like this
“http://www.liveperson.com/experts/education-tutoring”When the switch happens, it will look like this:
“http://www.liveperson.com/experts/education-tutoring”
We are currently running two affiliate networks. CJ and MyAp (many affiliates are referring to MyAp as our internal network). There are different procedures for each program, outlined below.
Our MyAp program:
We will be sending a link to the LivePerson MyAp program once the site transfer takes place. This will be the new URL for logging in. It is pretty much the same program you are using now but with a different name (LivePerson instead of Kasamba).
- Your username and password will be the same
- All of the current creative will be available in the new program
Sales, commissions and links will continue to work:
- Your current links will forward to the appropriate location once the transfer takes place
- Your tracking will be in place and you will receive credit for sales and (leads/clicks will continue to track)
- All sales commissions will be approved according to current procedures
What you will have to do:
Once we make the domain switch -
We ask that you switch your creatives to the new LivePerson creatives. You will need to go into the LivePerson program and select the creative you would like to use and replace the old creative on your site.
Support for old liveperson.com links
- We will be supporting the old Kasamba account creative and your links will track
- Support for these links will not be guaranteed forever and you will eventually have to update your links, so you may as well do it once the transfer takes place.
Our CJ Program:
The current program will forward all of your links to liveperson.com for the time being. You should not experience any disruption from the switch
- All of the creative and links from the current Kasamba Program will forward to liveperson.com
- All tracking will be in place and you will be able to see your reports as you do now
After the switch from liveperson.com to liveperson.com, we will be launching the new LivePerson CJ program. When we launch the new LivePerson Program we will also be closing down the Kasamba Program. At this point you will be required to switch to the LivePerson program and change the creative on your site accordingly.
We will be sending notification and guidelines once this process starts.
We hope you are as excited as we are for the new site and all of the opportunities that lie ahead.
The Kasamba (LivePerson) Affiliate Team
LivePerson Mailbag
E-mail questions about our Affiliate Marketing Program for a possible inclusion in our FAQ section and in future Mailbag columns.
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